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Retail technology · Founding team

One company. Two audiences that must never see the same brand.

BrandStak sells to retailers and to the people who shop with them. Those are opposite conversations, and most platforms pick one and lose the other. We built an identity that runs in two registers without becoming two companies.

BrandStak brand guidelines: truly integrated retail
ClientBrandStak
SectorRetail technology
RoleFounding delivery team
DeliverablesIdentity · Wireframes · Decks
/01The Brief

Truly integrated retail.

BrandStak was a venture-backed platform trying to close the gap between physical retail and everything digital that now sits around it. Our founder joined as part of the founding delivery team, which meant the brand and the product had to be worked out at the same time as the pitch that funded them.

That is a specific kind of job. Investors need to see a category leader. Retailers need to see infrastructure they can trust. Shoppers need to see something they would actually use. All three had to come out of the same identity, in the same quarter.

One brand
What most platforms build
Two registers
What two audiences need
/02The Split

A B2B lockup and a B2C lockup, from one mark.

The system carries two primary logos. The B2B lockup runs monochrome and structural — the register of a supplier being evaluated on a spreadsheet. The B2C lockup takes the coral and the softer setting, because a shopper is not evaluating anything, they are deciding whether they like it.

Both are built from the same monogram: stacked linked forms that read as layers, which is exactly what the product does to a retail stack. Splitting the lockup rather than the mark is what stops this becoming two companies with a shared investor.

The BrandStak B2B primary logo
The BrandStak B2C primary logo in coral
The monogram unwound: logo versatility across formats
The monogram, unwound
The palette: near-black, coral and white
Three colours, and only three
Near-black#1e1e1e
Coral#f49c81
White#ffffff

A three-colour palette is a discipline, not a limitation — it is what lets one identity carry two registers without drifting.

/03The Icons

A platform brand lives or dies on its icon set.

Software brands get judged inside the product, where the logo barely appears. What people actually see, hundreds of times a session, is iconography. So the set was drawn as a system rather than sourced — one stroke weight, one corner logic, one grid, across stock, logistics, payments, analytics, marketing and store operations.

The icon system, animated for product and pitch
Icon set: people, stores and analytics
Icon set: stock, alerts and reporting
Icon set: store operations and fulfilment
Icon set: marketing, social and customer care
/04The Product

Eighty-nine pages of wireframe, before a pixel of design.

The website and platform were wireframed end to end first — navigation, dashboards, product pages, the flows between them. Greyscale, no typography decisions, nothing to argue about except whether the thing works.

On a founding team that sequence is the difference between a brand that decorates a product and a brand that describes one. It also makes the investment deck honest: you are showing a system, not a mood board.

Wireframe: the homepage structure
Structure first
Wireframe: the retailer dashboard
The retailer dashboard
Wireframe: a user flow through the platform
And the flows between
/05In Market

The test of a three-colour system is a bus shelter at forty miles an hour.

Out-of-home and social were built from the same three colours and the same monogram. Nothing new was invented for the campaign, which is the point — if a system needs a new element every time it meets a new format, it was never a system.

BrandStak digital billboard
BrandStak bus shelter poster
BrandStak social content
BrandStak social content
Primary typeface: Abside Regular
Photography direction: product and fashion on warm neutrals

Abside Regular and Brother 1816 Thin · photography on warm neutrals so product and people sit in one world.

Brand and product, built in the same room, at the same time.

BrandStak · Brand Guidelines 2021

/06What We Did
01Brand Strategy
02Visual Identity
03Iconography System
04Website Wireframe Design
05Investment Pitch Decks
06Demo Visualiser
07Social & Content
08Brand Guidelines

Our founder was part of the founding delivery team · delivered at Jensen & Jensen.

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